Paper Jam? Three Possible Solutions.

We always hope that your printing process is easy breezy. But, sometimes thicker paper, like vinyl and kraft stock, tends to jam in certain printer types. We have listed a few solutions that will get your printing back on track.

1. Adjust for thicker paper. If a material type is thicker than normal printer paper, some printers need a settings change. For our matte materials, a heavier setting like "Label" or "Transparency" may be necessary. You may need to consult with your printer's help manual to find this specific setting.

2. Dusty feed path. If you continue to experience jamming, your printer's rollers may have gotten dirty from regular use. You should refer to your printer's manufacturer for cleaning and maintenance instructions on this issue.

3. Slow the printer down. Try moving the settings to "best" or higher to slow the printing process down. Please let me know if these suggestions help, if not I am happy to work with you until we find a solution

Print a Test Page

1. On the templates page, you will see the option to print either a Word .doc, Word .docx or PDF.    Choose the download PDF link. 

2. It will show you just the outlines of your labels or hang tags. Print a few pages of this pdf.   These printed sheets will be your test page.

3. Line up the page up over the actual templates. That will show you how your labels will print.

Note: Be sure to leave 1/8 inch blank around the edge of your labels because labels sheets move and shift while printing.